Return Policy
We have 7-day 100% replacement guarantee.
If there is a genuine defect with our product, just let us know within 7 days from the date of purchase.
Payment refunds will be made in case of delivery of damaged or wrong products only.
As all our products are custom made. So, replacement is possible only upon a genuine defect. A refund is not possible.
Wrong-size orders can not be replaced, Please check our size chart before placing the order.
An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded. Call us on or email us at [email protected] Please note that the complete order needs to be canceled. We do not accept Partial order cancellation requests.
Your refund will be initiated by us within 05 business days of receiving the refund request and authorization of the refund. Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways, and external couriers (for cheques).
For both canceled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash On Delivery (COD) orders, a refund will be done through NEFT.
We require product images and tags in the below-mentioned cases:
- Defective product received – Only product image required.
- Wrong product received – Both product & Tag images required
Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.
Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways, and external couriers (for cheques).
